Real time synchronization

TEAMWORK IN ACTION AS WELL

Real-time collaboration through mobile data capture

Reportheld allows multiple technicians on different devices to collaborate on reports, surveys and logs. Simultaneous editing of the same document is also no problem. This allows one technician to check the electrical installation while another focuses on the machine components. All devices synchronize their data in real time so that the final report includes all findings. The head office always keeps track of all mobile processes. Maintenance reports can be immediately forwarded to the customer including the invoice by the back office. Obtain, extend and export data fully automatically and without delay. With Reportheld, your workflows and IT systems are ideally networked.

Situation

During inspections, the inspector may want to get a second opinion for a defect at hand or may need more information.
Likewise, teammates or employees from other departments must wait for the results of the audit until the inspector is back at the facility and has entered the results into the system.
When several employees move out to complete a job, it is often not apparent who has already completed which tasks. In addition, the documentation of all parties involved must be put together afterwards.

Problem

Due to the need for a second opinion or unavailable information, another inspection appointment may need to be scheduled.
Employees each wait for another colleague’s assignment to be completed in order to continue working with the results. This slows down work processes throughout the company.
Tasks can be forgotten because several employees are working on the same job. Likewise, putting together the information from all the inspectors takes a lot of time.

Solution

With Reportheld, data is synchronized directly in real time. On the one hand, this enables colleagues who are not at the same work site to work together, as both have the same information available.
The same applies to teammates who are in the field together. Results are transferred so that everyone involved can see what has already been done and what result the colleague has reached.
On the other hand, direct transmission enables other employees to use the results even before the colleague is back from the field.

Benefit

Time savings in the field and during post-processing in the office
Collaboration of colleagues also possible remotely
Time saving in the work processes within the company