Stadtwerke Bayreuth are currently using various software tools to manage the master data of the technical infrastructure and to plan maintenance tasks. Only the documentation of the orders by the technicians is still done with paper and pen.
“Since 2012, all of our fitters have had a tablet that shows them their daily work and with which they can record their working hours. The digital processing of checklists is the long overdue next step and for us also the final step towards a fully digital order process. With groupXS we have found the ideal partner for this project. The combination of intuitive applications and very deep adaptability to our processes convinced us. And of course the physical proximity, which brings about many advantages in the development process. Sandra Seifert, head of work preparation at Stadtwerke Bayreuth.

With Reportheld, the maintenance orders are dispatched digitally. In addition, the technicians conveniently document the systems with their mobile devices. Photos and sketches of the systems are added directly and reported back to the existing systems.
“The challenge is to read information from various sources and use it to automatically generate both an interactive planning board for work preparation and mobile checklists for the technicians’ smartphones and tablets,” says Oliver Fehmel, project manager at groupXS Solutions, summarizing the requirements of the project .